Updated 26/11/21 - included paragraph re access to personal data by administrative staff
We take your privacy very seriously. We are registered with the Information Commissioner’s Office as a Data Controller and our registration number can be found by searching the ICO Register using This Link.
We aim to provide you with the highest quality health care. To do this we must keep records about you, your health and the care we have provided or plan to provide to you.
Your doctor and other health professionals caring for you, such as nurses or physiotherapists, keep records about your health and treatment so that they are able to provide you with the best possible care.
Please be aware that both clinical and administrative staff will access your personal data, this allows us to manage high volumes of communication and activity. Administrative staff are bound by confidentiality in the same way as the clinician is and will keep your information private.
These records are called your ‘health care record’ and may be stored in paper form or on computer and electronic systems and may include Personal Data;
basic details about you, such as address, date of birth, NHS number, and next of kin
as well as Sensitive Personal Data;
contact we have had with you, such as clinical visits
notes and reports about your health
details and records about your treatment and care
results of x-rays, laboratory tests etc
Healthcare providers are permitted to collect, store, use and share this information under Data Protection Legislation which has a specific section related to healthcare information.
If you have any questions or wish to make a request in relation to your information, please contact us using the details on our main page or contact our Data Protection Officer at Hannah.email@example.com
Our Data Protection Officer service is provided by Kafico Ltd. When we ask for their support, we will aim to remove any reference to individual patients. Where this is not possible, we will use the minimum necessary to allow us to obtain advice and support.