Passionate about Supporting

Primary Care

"Patients are at the heart of our service, we want to give them a voice, support their rights and ensure that they are providing true consent with an understanding of what this means to them. 

Above all, we advocate for the rights of patients so that our customers, who want to achieve the same but are often burdened with clinical work, can feel assured that they have professionals in their corner. 

There are providers offering cheap, high volume transactional service to manage GP requests. They often do not consider all legal exemptions or assist the customer with complexities of parental rights, court orders, safeguarding and liaising with the police. 

We believe our patient centric approach achieves a higher standard of upholding patient rights and protecting the duty of confidentiality.”


"We used to have all our notes laying around for what seemed ages waiting for them to be checked.  Now we can just pass them over to yourselves. Thank you for doing the hard work!"

GP Practice Customer in Norfolk and Waveney


"You have dealt very well with the substantial workload that we have given you over the last few months. Communication is really good and the team are very friendly, especially when dealing with patients chasing requests. Thank you very much for all your help"

GP Practice Customer in Suffolk


About Kafico

We are an Information Law consultancy that has a background in health and care.


The Director / Lead Consultant originally trained as a nurse and has worked in this field for over 15 years. We understand primary care and have overseen compliance for PCNs, CCGs. CSUs and GP Support Organisations.

Our Lead consultant holds a Masters in Information Rights Law and Practice, BCS (ISEB) Data Protection, BCS (ISEB) Freedom of Information and CISMP Information Security.


The Kafico Data Protection Consultant graduated in law with business, with particular focus on contract law and she has expertise in power of attorney, court ordered data, parental disputes, child abuse and police disclosures.

Read about our expert team


Kafico Managed Disclosure Service

GPs / primary care providers routinely receive a high volume of disclosure requests; from subject access requests to court orders.


The Kafico Managed Disclosure Service (KMDS) provides a full end to end service for managing primary care disclosures as below;


  • Initial request and confirmation issued to GP practice 

  • Holding response sent to requestor (solicitor, patient, police)

  • Request logged to be monitored for legal timescales

  • Clarifications, power of attorney and ID validation performed

  • Direct access to clinical systems

  • Application of legal exemptions

  • If complex or voluminous, apply time limit extensions

  • Third party liaison (social workers, safeguarding etc) 

  • Apply redactions

  • Provide of records directly to the requestor through secure digital route (support requestor with secure email receipt process) or recorded delivery

  • Final report to practice

  • Respond to any questions or complaints

Prices range from £5,000 to £20,000 per year, depending on the services selected.

Get in touch to find out more!

Contact Us

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