Kafico Ltd

I find that, when small organisations start exploring AI, whether to automate recruitment, triage enquiries, or analyse customer data, the conversation usually begins with excitement. New efficiencies, lower costs, smarter insights are all on the table. But the more important conversation, the one that rarely takes place early enough, is about safety. Not safety in the technical sense of cybersecurity, but in the broader human sense: is this system safe to use on the people you serve? From...

It’s becoming common to see employees using their own AI tools at work; like a comms officer who drafts with ChatGPT, a finance manager who automates reconciliation through a plug-in, a policy lead who runs data through an “AI summariser” to save time. Small, pragmatic innovations emerge as people find ways to work within systems that often struggle to keep pace with real-world demands. For Data Protection Officers, this “Bring Your Own AI” trend is both inevitable and risky. Much like the...

Across the NHS and wider health sector, locums and temporary clinicians are often essential to keeping services running. They move between organisations, adapt quickly, and bring a wealth of experience. But increasingly, my customers tell me, they’re also bringing their own technology. That might mean the familiar dictation software they use in their main practice, a personal transcription app, or even an AI-powered scribe that listens, writes, and structures their notes. While these tools...