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In the commercial world, first impressions matter, and more often than not they’re being made by a chatbot. Whether it’s helping a...

There's a lot being written about the New York Times  v. OpenAI case, but one consequence seems to be slipping under the radar, and it...

In the course of primary care, it is not uncommon for family members to speak to GP practices on behalf of a patient, perhaps to express...

When we think about algorithmic bias, we often picture it as accidental, the unfortunate result of incomplete data, skewed assumptions,...

Public services are increasingly turning to algorithms for decision-making, trusting in their speed, consistency, and supposed...