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Fair Chatbots, Smart Business: Why Inclusivity Matters to the Bottom Line
In the commercial world, first impressions matter, and more often than not they’re being made by a chatbot. Whether it’s helping a...
Kafico Ltd
Jun 242 min read
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The NYT Lawsuit, OpenAI, and the Quiet Shift in Data Retention Risk
There's a lot being written about the New York Times  v. OpenAI case, but one consequence seems to be slipping under the radar, and it...
Kafico Ltd
Jun 162 min read
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When Confidentiality Silences the Patient: The Hidden Risk of Recording Family Disclosures in GP Systems
In the course of primary care, it is not uncommon for family members to speak to GP practices on behalf of a patient, perhaps to express...
Kafico
May 162 min read
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Bias by Design? The Quiet Power of Intentional Algorithmic Manipulation
When we think about algorithmic bias, we often picture it as accidental, the unfortunate result of incomplete data, skewed assumptions,...
Kafico
May 162 min read
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Misplaced Trust? Rethinking the Reliability of Algorithms in Decision-Making
Public services are increasingly turning to algorithms for decision-making, trusting in their speed, consistency, and supposed...
Kafico
May 161 min read
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