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Mind the Gap: AI, the Equality Act, and Making Sure Your Meeting Scribe Works for Everyone
Organisations increasingly rely on AI tools to streamline internal processes, and meeting transcription tools are one of the most widely...
Jul 25, 20253 min read
What Is ISO 27001 and Do We Really Need It?
If you’ve found yourself Googling “Do we really need ISO 27001?” or “Is ISO 27001 worth it?” , you’re not alone. Whether a client or the...
Jul 16, 20254 min read
How to Get ISO 27001 Certification in the UK: A Straightforward Guide
If you're here, chances are you’re thinking about ISO 27001. Maybe a client’s asked for it, maybe it will give you access to more...
Jul 15, 20252 min read
Fair Chatbots, Smart Business: Why Inclusivity Matters to the Bottom Line
In the commercial world, first impressions matter, and more often than not they’re being made by a chatbot. Whether it’s helping a...
Jun 24, 20252 min read
The NYT Lawsuit, OpenAI, and the Quiet Shift in Data Retention Risk
There's a lot being written about the New York Times v. OpenAI case, but one consequence seems to be slipping under the radar, and it...
Jun 16, 20252 min read
When Confidentiality Silences the Patient: The Hidden Risk of Recording Family Disclosures in GP Systems
In the course of primary care, it is not uncommon for family members to speak to GP practices on behalf of a patient, perhaps to express...
May 16, 20252 min read
Bias by Design? The Quiet Power of Intentional Algorithmic Manipulation
When we think about algorithmic bias, we often picture it as accidental, the unfortunate result of incomplete data, skewed assumptions,...
May 16, 20252 min read
Misplaced Trust? Rethinking the Reliability of Algorithms in Decision-Making
Public services are increasingly turning to algorithms for decision-making, trusting in their speed, consistency, and supposed...
May 16, 20251 min read
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